Category: United Kingdom
Policy document USD
Insurance Product Information Document
Policy document GBP
Policy document EUR
Insurance Product Information Document
Insurance Product Information Document
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Insurance Product Information Document
Product: Travel & Medical Expenses Policy
This sheet is for Your information only and gives You a brief overview of the essential contents of Your insurance. The complete information can be found in Your contract documents (insurance application, policy schedule and policy document). Key terms are also defined within Your policy. To be fully informed, please read all documents.
What is this type of insurance?
This is an individual travel medical insurance policy. It protects You and the persons named in Your insurance declaration against risks of accidental bodily injury and/or illness as provided for in the below coverage. Coverage for acts of war and/or terrorism is also included. Coverage is subject to the restrictions and exclusions contained below and as detailed in the policy document.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1/2″][vc_column_text el_class=”custom-bullets1 ipid-box”]
What is insured?
- A Cancellation and Curtailment
- B Medical and Emergency Expenses
- C Hospital Benefit
- D Personal Accident
- E Baggage
- F Personal Money and Passport
- G Personal Liability
The above coverage is subject to maximum individual sums insured. Excesses may also apply. Please refer to the policy document for full details.
Optional cover Subject to payment of additional premium and only where specified in Your policy certificate.
H1 Business Equipment
H2 Business Equipment Hire
H3 Business Money
H4 Replacement Employee
Winter Sports Optional Cover: Where selected, paid for and specified as included in Your Policy Certificate, this will apply to sections A to F of Your Policy. [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text el_class=”custom-bullets1 ipid-box”]
What is not insured?
A full list of exclusions can be found in each section of the policy document (A to H) under ‘What is not covered’. This includes but is not limited to:
- Any claim arising directly or indirectly from a known Pre-existing Medical Condition;
- Emergency medical expenses in excess of 500 EUR (or currency equivalent) which have not been authorised by US in advance;
- Medical expenses incurred in Your Home Country other than in connection with transportation of You or Your remains to Your Home from abroad;
- Any claim caused by or resulting from certain pandemic viruses. See the General Exclusions section of Your policy;
- Claims for medical and emergency expenses arising from illness if You are 75 years or over.
- Any claim arising from any sport or pastime listed on page 7 of the policy as not covered
General exclusions also apply to Your policy and can be found at page 32. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner][vc_column_text el_class=”custom-bullets ipid-box”]
Are there any restrictions on cover?
If You travel for longer than the maximum number of days specified in Your policy, You will not be covered for the additional days.
Cover is only valid in the country(ies) listed in Your policy schedule and as specified below.
Due to sanctions restrictions imposed by the United Kingdom, European Union, Canada, United Nations and United States, it may not be possible for Us to provide the full range of cover in one or more of the countries You plan to travel to. For more information please get in touch via email at [email protected].
Winter Sports Optional Cover, where selected, will only apply to sections A to F of your policy.
When purchasing policies while travelling cover will start 24-hours after purchase.[/vc_column_text][vc_column_text el_class=”custom-bullets1 ipid-box”]
Where am I covered?
- You are covered in the destinations listed in the Declaration page of Your policy.
[/vc_column_text][vc_column_text el_class=”ipid-box”]
What are my obligations?
- You must comply with all Conditions and provisions contained within Your policy document. A full list of General Conditions can be found on page 30 of Your policy and includes:
- You must pay Your insurance premiums on time and in full.
- You must answer all questions about this policy honestly and fully at all times. You must also tell Us straight away if anything that You have already told Us changes.
- All claims must be notified on a policy claim form along with supporting evidence within 28 days of Your return.
- In the event of an emergency or any occurrence that may give rise to a claim for more than 500 EUR (or currency equivalent) under this insurance, You must contact Us as soon as possible. You must make no admission of liability, offer, promise or payment without our prior consent.
[/vc_column_text][vc_column_text el_class=”ipid-box”]
When and how do I pay?
Payment must be received before the starting date of the cover.
Payment is to be made by Credit Card through a secure payment page. [/vc_column_text][vc_column_text el_class=”ipid-box”]
When does the cover start and end?
Your cover starts on the Effective Date and ends on the Termination Date as detailed in the Declaration page of Your policy.[/vc_column_text][vc_column_text el_class=”ipid-box”]
How do I cancel the contract?
If Your Policy Period is for one month or longer and this policy is not suitable, You may cancel Your policy by emailing or writing to Us at the following address within fourteen (14) days of receiving Your policy documentation:
battleface Insurance Services
Suite 24, 80 Churchill Square
Kings Hill, West Malling
Kent, ME19 4YU
United Kingdom
[email protected]
Policies with a Policy Period of less than one month have no cancellation or cooling off period and will not be refunded.
We may cancel Your insurance policy by giving You thirty (30) days’ notice in writing. [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
Insurance Product Information Document
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Insurance Product Information Document
Product: Travel & Medical Expenses Policy
This sheet is for Your information only and gives You a brief overview of the essential contents of Your insurance. The complete information can be found in Your contract documents (insurance application, policy schedule and policy document). Key terms are also defined within Your policy. To be fully informed, please read all documents.
What is this type of insurance?
This is an individual travel medical insurance policy. It protects You and the persons named in Your insurance declaration against risks of accidental bodily injury and/or illness as provided for in the below coverage. Coverage for acts of war and/or terrorism is also included. Coverage is subject to the restrictions and exclusions contained below and as detailed in the policy document.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1/2″][vc_column_text el_class=”custom-bullets1 ipid-box”]
What is insured?
- A Cancellation and Curtailment
- B Medical and Emergency Expenses
- C Hospital Benefit
- D Personal Accident
- E Baggage
- F Personal Money and Passport
- G Personal Liability
The above coverage is subject to maximum individual sums insured. Excesses may also apply. Please refer to the policy document for full details.
Optional cover Subject to payment of additional premium and only where specified in Your policy certificate.
H1 Business Equipment
H2 Business Equipment Hire
H3 Business Money
H4 Replacement Employee
Winter Sports Optional Cover: Where selected, paid for and specified as included in Your Policy Certificate, this will apply to sections A to F of Your Policy. [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text el_class=”custom-bullets1 ipid-box”]
What is not insured?
A full list of exclusions can be found in each section of the policy document (A to H) under ‘What is not covered’. This includes but is not limited to:
- Any claim arising directly or indirectly from a known Pre-existing Medical Condition;
- Emergency medical expenses in excess of 500 USD (or currency equivalent) which have not been authorised by US in advance;
- Medical expenses incurred in Your Home Country other than in connection with transportation of You or Your remains to Your Home from abroad;
- Any claim caused by or resulting from certain pandemic viruses. See the General Exclusions section of Your policy;
- Claims for medical and emergency expenses arising from illness if You are 75 years or over.
- Any claim arising from any sport or pastime listed on page 7 of the policy as not covered
General exclusions also apply to Your policy and can be found at page 32. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner][vc_column_text el_class=”custom-bullets ipid-box”]
Are there any restrictions on cover?
If You travel for longer than the maximum number of days specified in Your policy, You will not be covered for the additional days.
Cover is only valid in the country(ies) listed in Your policy schedule and as specified below.
Due to sanctions restrictions imposed by the United Kingdom, European Union, Canada, United Nations and United States, it may not be possible for Us to provide the full range of cover in one or more of the countries You plan to travel to. For more information please get in touch via email at [email protected].
Winter Sports Optional Cover, where selected, will only apply to sections A to F of your policy.
When purchasing policies while travelling cover will start 24-hours after purchase.[/vc_column_text][vc_column_text el_class=”custom-bullets1 ipid-box”]
Where am I covered?
- You are covered in the destinations listed in the Declaration page of Your policy.
[/vc_column_text][vc_column_text el_class=”ipid-box”]
What are my obligations?
- You must comply with all Conditions and provisions contained within Your policy document. A full list of General Conditions can be found on page 30 of Your policy and includes:
- You must pay Your insurance premiums on time and in full.
- You must answer all questions about this policy honestly and fully at all times. You must also tell Us straight away if anything that You have already told Us changes.
- All claims must be notified on a policy claim form along with supporting evidence within 28 days of Your return.
- In the event of an emergency or any occurrence that may give rise to a claim for more than 500 USD (or currency equivalent) under this insurance, You must contact Us as soon as possible. You must make no admission of liability, offer, promise or payment without our prior consent.
[/vc_column_text][vc_column_text el_class=”ipid-box”]
When and how do I pay?
Payment must be received before the starting date of the cover.
Payment is to be made by Credit Card through a secure payment page. [/vc_column_text][vc_column_text el_class=”ipid-box”]
When does the cover start and end?
Your cover starts on the Effective Date and ends on the Termination Date as detailed in the Declaration page of Your policy.[/vc_column_text][vc_column_text el_class=”ipid-box”]
How do I cancel the contract?
If Your Policy Period is for one month or longer and this policy is not suitable, You may cancel Your policy by emailing or writing to Us at the following address within fourteen (14) days of receiving Your policy documentation:
battleface Insurance Services
Suite 24, 80 Churchill Square
Kings Hill, West Malling
Kent, ME19 4YU
United Kingdom
[email protected]
Policies with a Policy Period of less than one month have no cancellation or cooling off period and will not be refunded.
We may cancel Your insurance policy by giving You thirty (30) days’ notice in writing. [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
Insurance Product Information Document
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Insurance Product Information Document
Product: Travel & Medical Expenses Policy
This sheet is for Your information only and gives You a brief overview of the essential contents of Your insurance. The complete information can be found in Your contract documents (insurance application, policy schedule and policy document). Key terms are also defined within Your policy. To be fully informed, please read all documents.
What is this type of insurance?
This is an individual travel medical insurance policy. It protects You and the persons named in Your insurance declaration against risks of accidental bodily injury and/or illness as provided for in the below coverage. Coverage for acts of war and/or terrorism is also included. Coverage is subject to the restrictions and exclusions contained below and as detailed in the policy document.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1/2″][vc_column_text el_class=”custom-bullets1 ipid-box”]
What is insured?
- A Cancellation and Curtailment
- B Medical and Emergency Expenses
- C Hospital Benefit
- D Personal Accident
- E Baggage
- F Personal Money and Passport
- G Personal Liability
The above coverage is subject to maximum individual sums insured. Excesses may also apply. Please refer to the policy document for full details.
Optional cover Subject to payment of additional premium and only where specified in Your policy certificate.
H1 Business Equipment
H2 Business Equipment Hire
H3 Business Money
H4 Replacement Employee
Winter Sports Optional Cover: Where selected, paid for and specified as included in Your Policy Certificate, this will apply to sections A to F of Your Policy. [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text el_class=”custom-bullets1 ipid-box”]
What is not insured?
A full list of exclusions can be found in each section of the policy document (A to H) under ‘What is not covered’. This includes but is not limited to:
- Any claim arising directly or indirectly from a known Pre-existing Medical Condition;
- Emergency medical expenses in excess of 500 GBP (or currency equivalent) which have not been authorised by US in advance;
- Medical expenses incurred in Your Home Country other than in connection with transportation of You or Your remains to Your Home from abroad;
- Any claim caused by or resulting from certain pandemic viruses. See the General Exclusions section of Your policy;
- Claims for medical and emergency expenses arising from illness if You are 75 years or over.
- Any claim arising from any sport or pastime listed on page 7 of the policy as not covered
General exclusions also apply to Your policy and can be found at page 32. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner][vc_column_text el_class=”custom-bullets ipid-box”]
Are there any restrictions on cover?
If You travel for longer than the maximum number of days specified in Your policy, You will not be covered for the additional days.
Cover is only valid in the country(ies) listed in Your policy schedule and as specified below.
Due to sanctions restrictions imposed by the United Kingdom, European Union, Canada, United Nations and United States, it may not be possible for Us to provide the full range of cover in one or more of the countries You plan to travel to. For more information please get in touch via email at [email protected].
Winter Sports Optional Cover, where selected, will only apply to sections A to F of your policy.
When purchasing policies while travelling cover will start 24-hours after purchase.[/vc_column_text][vc_column_text el_class=”custom-bullets1 ipid-box”]
Where am I covered?
- You are covered in the destinations listed in the Declaration page of Your policy.
[/vc_column_text][vc_column_text el_class=”ipid-box”]
What are my obligations?
- You must comply with all Conditions and provisions contained within Your policy document. A full list of General Conditions can be found on page 30 of Your policy and includes:
- You must pay Your insurance premiums on time and in full.
- You must answer all questions about this policy honestly and fully at all times. You must also tell Us straight away if anything that You have already told Us changes.
- All claims must be notified on a policy claim form along with supporting evidence within 28 days of Your return.
- In the event of an emergency or any occurrence that may give rise to a claim for more than 500 GBP (or currency equivalent) under this insurance, You must contact Us as soon as possible. You must make no admission of liability, offer, promise or payment without our prior consent.
[/vc_column_text][vc_column_text el_class=”ipid-box”]
When and how do I pay?
Payment must be received before the starting date of the cover.
Payment is to be made by Credit Card through a secure payment page. [/vc_column_text][vc_column_text el_class=”ipid-box”]
When does the cover start and end?
Your cover starts on the Effective Date and ends on the Termination Date as detailed in the Declaration page of Your policy.[/vc_column_text][vc_column_text el_class=”ipid-box”]
How do I cancel the contract?
If Your Policy Period is for one month or longer and this policy is not suitable, You may cancel Your policy by emailing or writing to Us at the following address within fourteen (14) days of receiving Your policy documentation:
battleface Insurance Services
Suite 24, 80 Churchill Square
Kings Hill, West Malling
Kent, ME19 4YU
United Kingdom
[email protected]
Policies with a Policy Period of less than one month have no cancellation or cooling off period and will not be refunded.
We may cancel Your insurance policy by giving You thirty (30) days’ notice in writing. [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
Privacy Notice
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Privacy Notice
YOUR PERSONAL INFORMATION NOTICE
Who we are
We are the Lloyd’s underwriter(s) identified in the contract of insurance and/or in the Policy Certificate.
The basics
We collect and use relevant information about You to provide You with Your insurance cover or the insurance cover that benefits You and to meet Our legal obligations.
This information includes details such as Your name, address and contact details and any other information that We collect about You in connection with the insurance cover from which You benefit. This information may include more sensitive details such as information about Your health and any criminal convictions You may have.
In certain circumstances, We may need Your consent to process certain categories of information about You (including sensitive details such as information about Your health and any criminal convictions You may have). Where We need Your consent, We will ask You for it separately. You do not have to give Your consent and You may withdraw Your consent at any time. However, if You do not give Your consent, or You withdraw Your consent, this may affect Our ability to provide the insurance cover from which You benefit and may prevent Us from providing cover for You or handling Your claims.
The way insurance works means that Your information may be shared with, and used by, a number of third parties in the insurance sector for example, insurers, agents or brokers, reinsurers, loss adjusters, sub-contractors, regulators, law enforcement agencies, fraud and crime prevention and detection agencies and compulsory insurance databases. We will only disclose Your personal information in connection with the insurance cover that We provide and to the extent required or permitted by law.
Other people’s details you provide to Us
Where You provide Us or Your agent or broker with details about other people, You must provide this notice to them.
Want more details?
For more information about how We use Our personal information, please see Our full privacy notice, which is available online on Our Website or in other formats on request.
Complaints, contacting us and the regulator, and your rights
You have rights in relation to the information We hold about You, including the right to access Your information. If You wish to exercise Your rights, discuss how We use Your information or request a copy of Our full privacy notice(s), please contact Us, or the agent or broker that arranged Your insurance who will provide You with Our contact details at:[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner][vc_column_text el_class=”contact-info”]battleface Insurance Services
Suite 24, 80 Churchill Square, Kings Hill,
West Malling, Kent, ME19 4YU
UK
E: [email protected][/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]